I won this book on Goodreads. Harness the Business Writing Process is an excellent reference tool for anyone who wants to improve their business writing skills. Topics covered included writing emails, letters, proposals, reports, media releases, and web content. The book is written as a workshop, with many examples and exercises. The author even gives his email address for feedback for the many writing exercises that he provides. The book is clear, concise, and easy to follow.I would recommend this book to anyone who wants to refine their writing skills.